You will hear a conversation between a customer and a
booking officer at a theatre.
F: Hello, Theatre Royal Plymouth.
M: Oh hello - I'd like to make a booking, please.
F: Yes. What is it you want to see?
M: The Impostor.
F: Right. And which day did you want to come?
M: Friday the 25th.
F: Just a moment and I'll check availability on the computer.
Oh, sorry, we're fully booked for that performance.
M: Oh dear. What about the following day then?
F: The 26th? Yes, that's OK. We've got two performances on
that day, one at 3.30 and one at 7. Which would you prefer?
M: Oh, the later one, please.
F: How many people?
M: Well, there are four of us.
F: Are there any concessions, any children?
M: I'm not sure. My daughters are 15 and 12. Do they get
concessions?
F: Only the 12-year-old I'm afraid. So that's one child and three
adults. Any idea where you'd like to sit? Stalls or circle?
M: Er.
F: Tickets for the stalls are a bit more expensive - £12 for
adults and £8.50 for children. The circle costs £10.50 and
£6 .50.
M: Do you get a good view from the circle?
F: Oh, yes. And in fact, we've got some seats left at the front,
if you'd like those.
M: Right, we'll go for those then.
F: Right. That's seats A 21 to 24 then. They're very good
seats.
M: That sounds fine.
F: So let's see. That comes to £38 altogether for the tickets.
How do you want to collect them? Shall I put them in
the post? They'd be sent today by first class mail, and
there'd be an additional charge of £1 to cover postage and
administration. Or do you want to get them from the box
office yourself?
M: Oh yes. Could you send them please?
F: No problem. That'll be £39 altogether. Could I just take your
card details? What kind of card is it? Visa? Switch?
M: Mastercard.
F: OK. And the number?
M It's 3290 5876 4401 2899.
F: 28 double 9. OK. And the name on the card please?
M: It's Mr J Whitton - W-H-l-doubleT-0-N.
F: N for 'never' or M for 'mother'?
M: N for 'never' .
F: Thank you. And now, I've nearly finished, but I just need
your address and post code.
M: Yes. It's 42 South Street.
F: OK. Is that Plymouth?
M: London.
F: And the post code?
M: It's SW2 5GE.
F: That's fine then. The tickets should be with you tomorrow.
Is there anything else I can do for you?
M: Yes. I was wondering if I could get regular information about
what's on.
F: Certainly. I can just add your name to our mailing list. Would
that be OK?
M: That would be very good. Yes please. Oh, and there is
something else, sorry. One of our group is hard of hearing
and I've heard that you can supply special headphones.
F: That's right. As long as you tell us in advance, we can
always do that. I'll book those for you now, and you can just
collect them from the box office before the show.
M: Thanks very much for your help.
F: No problem. Thank you for calling.
M: Thank you. Bye.